FAQs

For general questions to Miami TV Contact us.
For Login, Username and Payment issues Click Here
If you didn’t find your answer above; Contact Cleeng
On the main page's menu click on the Subscribe, select your purchase.
These will be your log in details for the Miami TV Page, You may choose to log in with Facebook, Google or Email, this creates your account.
Login
Account
Cleeng sends you a receipt right after your purchase, click on the Access my Purchase or go to the Miami TV Page and enter the log in you created in Cleeng with your purchase.
Username
Click on Log in on the top right with your cleeng login
In MiamiTV page while being logged in, click on My Account at the top right under your name, that will send you to the cancellation page. Or Once you are logged in to your cleeng account, click on the top right; My library; Subscriptions; Unsubscribe. Or follow this instructions: https://support.cleeng.com/hc/en-us/articles/218436507-How-to-cancel-my-subscription#text
If you don’t unsubscribe and you have a monthly plan you will get charged automatically giving you the freedom of having your membership renewed automatically.
We do not grant refunds if you have used the service from the moment you got charged. If you haven’t used the service on that new month subscription we will consider the refund if you send us an email.
We have a NO refund policy since it gives you access to hundreds of videos and live shows.
No trials given.
Yes you can. When you registered/purchased on one computer/tablet/phone, you can simply use the same credentials to watch on another device. Please bear in mind that your access can be restricted when our systems detect abuse. To avoid your account being cut off, don't use more than;
* 3 IPs for 6 hours
* 5 different browsers
Depending on the quality of the stream you are viewing, we suggest:
* 3 Mbps – Standard Definition video
* 5-8 Mbps – 720p and 1080p High Definition
* 25 Mbps – 4K Ultra High Definition

If you would like to check your internet speed, please conduct a Speedtest.

Cleeng supports most devices and operating systems: Microsoft® Windows®, Apple® Mac® or Linux OS with or tablets including Google® Android™ devices and Apple® iPad® or iPhone® devices will work.

We are streaming a lower bit-rate feed that works over most 3G and 4G services. Please consult with your local access carrier for rules and regulations.

** Please be aware that we are not responsible for data connection charges to view the stream on any platform or service.
We do not Buy programming. If you want your show aired in any of our channels Simply send us a brief description of your show and a memo. Our programming directors will decide if your show fits Miami TV.
Our Miami TV Signal alone, is free to get picked up in cable, satellite and even on websites so yes. If you can’t manage to get it simple email us and ask us for player code to install it on your website.